@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500;600;700&display=swap";:root,[data-theme=light]{--bg-base:#f8fafc;--bg-surface:#fff;--bg-card:#fff;--bg-card-hover:#f1f5f9;--sidebar-bg:#fff;--sidebar-border:#e2e8f0;--topbar-bg:#ffffffeb;--border:#e2e8f0;--border-subtle:#f1f5f9;--border-focus:#4f46e5;--text-main:#0f172a;--text-muted:#475569;--text-dim:#94a3b8;--primary:#4f46e5;--primary-hover:#4338ca;--primary-light:#eef2ff;--primary-glow:#4f46e538;--success:#10b981;--success-light:#ecfdf5;--success-glow:#10b98138;--warning:#f59e0b;--warning-light:#fffbeb;--warning-glow:#f59e0b38;--danger:#ef4444;--danger-light:#fef2f2;--danger-glow:#ef444438;--card-shadow:0 1px 3px 0 #0f172a0d, 0 1px 2px -1px #0f172a0a;--card-shadow-hover:0 12px 28px -6px #0f172a17, 0 8px 12px -4px #0f172a0a;--modal-backdrop:#0f172a80;--table-hover:#f8fafc;--dial-screen-bg:#f8fafc;--dial-key-bg:#fff;--dial-key-hover:#f1f5f9;--font-sans:"Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-mono:"JetBrains Mono", monospace;--radius-sm:6px;--radius-md:10px;--radius-lg:14px;--radius-xl:20px}[data-theme=dark]{--bg-base:#07090e;--bg-surface:#0e131f;--bg-card:#141b2d;--bg-card-hover:#1b233a;--sidebar-bg:#0e131f;--sidebar-border:#1e273e;--topbar-bg:#0e131feb;--border:#1e273e;--border-subtle:#161e30;--border-focus:#6366f1;--text-main:#f8fafc;--text-muted:#94a3b8;--text-dim:#64748b;--primary:#6366f1;--primary-hover:#4f46e5;--primary-light:#6366f12e;--primary-glow:#6366f147;--success:#10b981;--success-light:#10b9812e;--success-glow:#10b98140;--warning:#f59e0b;--warning-light:#f59e0b2e;--warning-glow:#f59e0b40;--danger:#ef4444;--danger-light:#ef44442e;--danger-glow:#ef444440;--card-shadow:0 4px 20px #00000073;--card-shadow-hover:0 14px 34px #0009;--modal-backdrop:#04070dd1;--table-hover:#ffffff06;--dial-screen-bg:#0a0e18;--dial-key-bg:#141b2d;--dial-key-hover:#1b233a}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--bg-base);color:var(--text-main);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100vh;line-height:1.5;transition:background-color .25s,color .25s}code,.font-mono{font-family:var(--font-mono)}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:999px}::-webkit-scrollbar-thumb:hover{background:var(--text-dim)}.app-container{flex-direction:column;height:100vh;max-height:100vh;display:flex;overflow:hidden}.top-navbar{background:var(--topbar-bg);-webkit-backdrop-filter:blur(20px);border-bottom:1px solid var(--border);z-index:40;justify-content:space-between;align-items:center;height:60px;padding:0 24px;transition:background-color .25s,border-color .25s,box-shadow .25s;display:flex;position:sticky;top:0;box-shadow:0 4px 20px #0000000a}.brand-section{align-items:center;gap:14px;display:flex}.brand-logo-badge{border-radius:var(--radius-md);background:linear-gradient(135deg, var(--primary), #818cf8);color:#fff;width:42px;height:42px;box-shadow:0 4px 16px var(--primary-glow);letter-spacing:-.02em;justify-content:center;align-items:center;font-size:19px;font-weight:800;transition:transform .2s;display:flex}.brand-logo-badge:hover{transform:scale(1.04)}.brand-name{letter-spacing:-.02em;color:var(--text-main);font-size:17px;font-weight:700;line-height:1.2}.brand-sub{color:var(--text-muted);align-items:center;gap:6px;margin-top:1px;font-size:12px;display:flex}.admin-shell{width:100%;height:100vh;max-height:100vh;display:flex;overflow:hidden}.admin-sidebar{color:#f8fafc;z-index:30;background:#0b0f19;border-right:1px solid #ffffff12;flex-direction:column;flex-shrink:0;width:250px;height:100vh;max-height:100vh;display:flex;position:sticky;top:0;overflow-y:auto}.sidebar-brand-header{border-bottom:1px solid #ffffff12;align-items:center;gap:12px;padding:16px 18px 14px;display:flex}.sidebar-nav-list{flex-direction:column;flex:1;gap:3px;padding:12px 10px;display:flex}.sidebar-heading{text-transform:uppercase;letter-spacing:.12em;color:#475569;padding:10px 12px 4px;font-size:10px;font-weight:800}.sidebar-nav-item{color:#94a3b8;cursor:pointer;text-align:left;background:0 0;border:1px solid #0000;border-radius:8px;align-items:center;gap:10px;width:100%;padding:8px 12px;font-size:12.5px;font-weight:500;transition:all .16s;display:flex;position:relative}.sidebar-nav-item:hover{color:#fff;background:#ffffff0d;transform:translate(2px)}.sidebar-nav-item.active{color:#fff;background:#6366f12e;border-color:#6366f159;font-weight:700;box-shadow:0 4px 14px #4f46e538}.sidebar-nav-item.active:before{content:"";background:#6366f1;border-radius:0 4px 4px 0;width:3.5px;position:absolute;top:6px;bottom:6px;left:0;box-shadow:0 0 10px #6366f1}.sidebar-footer{background:#080c14;border-top:1px solid #ffffff0f;padding:12px 16px}.admin-main-viewport{background:#f8fafc;flex-direction:column;flex:1;height:100vh;max-height:100vh;display:flex;position:relative;overflow:hidden auto}[data-theme=dark] .admin-main-viewport{background:#07090e}.dashboard-top-bar{z-index:25;background:#fff;border-bottom:1px solid #e2e8f0;flex-shrink:0;justify-content:space-between;align-items:center;height:54px;padding:0 24px;display:flex;position:sticky;top:0}[data-theme=dark] .dashboard-top-bar{background:#0e131f;border-bottom-color:#1e273e}.gateway-online-pill{color:#059669;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:999px;align-items:center;gap:8px;padding:5px 12px;font-size:12px;font-weight:600;display:inline-flex}[data-theme=dark] .gateway-online-pill{color:#10b981;background:#10b9811f;border-color:#10b9814d}.gateway-dot{background:#10b981;border-radius:50%;width:7px;height:7px;animation:2s infinite pulseGreen;box-shadow:0 0 6px #10b981}@keyframes pulseGreen{0%{transform:scale(.95);box-shadow:0 0 #10b981b3}70%{transform:scale(1);box-shadow:0 0 0 6px #10b98100}to{transform:scale(.95);box-shadow:0 0 #10b98100}}.top-bar-right{align-items:center;gap:10px;display:flex}.top-icon-btn{background:var(--bg-card);border:1px solid var(--border);width:36px;height:36px;color:var(--text-muted);cursor:pointer;border-radius:10px;justify-content:center;align-items:center;transition:all .15s;display:flex}.top-icon-btn:hover{background:var(--bg-card-hover);color:var(--text-main);border-color:var(--border-focus)}.top-icon-btn.top-logout-btn:hover{color:#ef4444;background:#fef2f2;border-color:#fca5a5}.user-profile-badge{background:var(--bg-card);border:1px solid var(--border);border-radius:10px;align-items:center;gap:10px;padding:4px 12px 4px 6px;display:flex}.user-avatar-sq{color:#fff;background:linear-gradient(135deg,#6366f1,#4f46e5);border-radius:8px;justify-content:center;align-items:center;width:30px;height:30px;font-size:13px;font-weight:700;display:flex;box-shadow:0 2px 8px #6366f14d}.user-info-text{text-align:left;line-height:1.25}.user-info-text .user-name{color:var(--text-main);font-size:12.5px;font-weight:700}.user-info-text .user-email{color:var(--text-dim);font-size:10.5px}.dashboard-content-body{flex:1;padding:16px 24px 20px}.page-header-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;display:flex}.page-title{color:var(--text-main);letter-spacing:-.025em;font-size:20px;font-weight:800;line-height:1.2}.page-subtitle{color:var(--text-muted);margin-top:2px;font-size:12px}.metrics-row-grid{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:14px;display:grid}@media (width<=1280px){.metrics-row-grid{grid-template-columns:repeat(2,1fr)}}@media (width<=768px){.metrics-row-grid{grid-template-columns:1fr}}.metric-hero-card{color:#fff;background:linear-gradient(135deg,#3730a3 0%,#4338ca 35%,#4f46e5 70%,#3b82f6 100%);border-radius:14px;flex-direction:column;justify-content:space-between;min-height:140px;padding:16px 18px;display:flex;box-shadow:0 8px 20px -4px #4338ca59}.metric-white-card{background:var(--bg-card);border:1px solid var(--border);box-shadow:var(--card-shadow);border-radius:14px;flex-direction:column;justify-content:space-between;min-height:140px;padding:16px 18px;transition:border-color .2s,box-shadow .2s;display:flex}.metric-white-card:hover{border-color:var(--primary);box-shadow:var(--card-shadow-hover)}.theme-toggle-btn{border-radius:var(--radius-md);background:var(--bg-card);border:1px solid var(--border);color:var(--text-muted);cursor:pointer;box-shadow:var(--card-shadow);align-items:center;gap:8px;padding:6px 12px;font-size:12px;font-weight:600;transition:all .15s;display:inline-flex}.theme-toggle-btn:hover{background:var(--bg-card-hover);color:var(--text-main);border-color:var(--primary);transform:translateY(-1px)}.card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--card-shadow);padding:16px 20px;transition:box-shadow .2s,border-color .2s;position:relative;overflow:hidden}.card-header-clean{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;margin-bottom:18px;padding-bottom:14px;display:flex}.stat-grid{grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:20px;margin-bottom:26px;display:grid}.stat-card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--card-shadow);flex-direction:column;gap:10px;padding:20px;transition:transform .2s cubic-bezier(.16,1,.3,1),border-color .2s,box-shadow .2s;display:flex}.stat-card:hover{border-color:var(--primary);box-shadow:var(--card-shadow-hover);transform:translateY(-3px)}.stat-label{color:var(--text-muted);justify-content:space-between;align-items:center;font-size:13px;font-weight:600;display:flex}.stat-icon-badge{border-radius:10px;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.stat-val{font-size:30px;font-weight:800;font-family:var(--font-mono);color:var(--text-main);letter-spacing:-.035em;line-height:1.1}.stat-desc{color:var(--text-dim);align-items:center;gap:5px;font-size:12px;display:flex}.btn{font-family:var(--font-sans);border-radius:var(--radius-md);cursor:pointer;-webkit-user-select:none;user-select:none;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:9px 18px;font-size:13px;font-weight:600;line-height:1.4;text-decoration:none;transition:all .16s;display:inline-flex}.btn-sm{border-radius:var(--radius-sm);padding:6px 12px;font-size:12px}.btn-lg{border-radius:var(--radius-lg);padding:12px 24px;font-size:15px}.btn-primary{background:var(--primary);color:#fff;box-shadow:0 2px 8px var(--primary-glow)}.btn-primary:hover{background:var(--primary-hover);box-shadow:0 4px 16px var(--primary-glow);transform:translateY(-1px)}.btn-secondary{background:var(--bg-card);border-color:var(--border);color:var(--text-main);box-shadow:var(--card-shadow)}.btn-secondary:hover{background:var(--bg-card-hover);border-color:var(--border-focus);transform:translateY(-1px)}.btn-danger{background:var(--danger);color:#fff;box-shadow:0 2px 8px var(--danger-glow)}.btn-danger:hover{background:#dc2626;transform:translateY(-1px)}.btn-success{background:var(--success);color:#fff;box-shadow:0 2px 8px var(--success-glow)}.btn-success:hover{background:#059669;transform:translateY(-1px)}.btn:disabled{opacity:.55;cursor:not-allowed;box-shadow:none!important;transform:none!important}.input-group{flex-direction:column;gap:6px;margin-bottom:18px;display:flex}.input-label{color:var(--text-main);font-size:13px;font-weight:600}.input-field{box-sizing:border-box;background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);width:100%;min-height:38px;color:var(--text-main);font-family:var(--font-sans);outline:none;padding:8px 12px;font-size:13px;line-height:1.4;transition:border-color .16s,box-shadow .16s,background .16s}select.input-field{cursor:pointer;background-color:var(--bg-card);min-height:38px;padding:6px 12px;line-height:1.4}.input-field:focus{border-color:var(--border-focus);box-shadow:0 0 0 3px var(--primary-light)}.input-field::placeholder{color:var(--text-dim)}input[type=range]{appearance:none;background:var(--bg-card-hover);border-radius:999px;outline:none;height:5px}input[type=range]::-webkit-slider-thumb{appearance:none;background:var(--primary);cursor:pointer;width:12px;height:12px;box-shadow:0 0 8px var(--primary-glow);border-radius:50%;transition:transform .1s}input[type=range]::-webkit-slider-thumb:hover{transform:scale(1.25)}.badge{letter-spacing:.02em;border-radius:999px;align-items:center;gap:6px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-success{background:var(--success-light);color:#059669;border:1px solid #10b9814d}.badge-warning{background:var(--warning-light);color:#d97706;border:1px solid #f59e0b4d}.badge-danger{background:var(--danger-light);color:#dc2626;border:1px solid #ef44444d}.badge-neutral{background:var(--bg-card-hover);color:var(--text-muted);border:1px solid var(--border)}.table-container{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--bg-surface);box-shadow:var(--card-shadow);overflow-x:auto}.data-table{border-collapse:collapse;text-align:left;width:100%;font-size:12.5px}.data-table th{background:var(--bg-base);text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);border-bottom:1px solid var(--border);white-space:nowrap;z-index:10;padding:9px 14px;font-size:11px;font-weight:700;position:sticky;top:0}.data-table td{border-bottom:1px solid var(--border-subtle);color:var(--text-main);vertical-align:middle;padding:9px 14px}.data-table tr:hover td{background:var(--table-hover)}.data-table tr.row-answered td:first-child{border-left:3.5px solid #10b981}.data-table tr.row-unanswered td:first-child{border-left:3.5px solid #ef4444}.status-badge-answered{color:#16a34a;letter-spacing:.02em;background:#dcfce7;border-radius:6px;padding:3px 8px;font-size:11px;font-weight:700;display:inline-block}[data-theme=dark] .status-badge-answered{color:#34d399;background:#10b98133}.status-badge-danger{color:#dc2626;letter-spacing:.02em;background:#fee2e2;border-radius:6px;padding:3px 8px;font-size:11px;font-weight:700;display:inline-block}[data-theme=dark] .status-badge-danger{color:#f87171;background:#ef444433}.direction-badge-pill{background:var(--bg-base);border:1px solid var(--border);color:var(--text-muted);border-radius:6px;align-items:center;gap:4px;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.modal-backdrop{background:var(--modal-backdrop);-webkit-backdrop-filter:blur(6px);z-index:1000;justify-content:center;align-items:center;padding:24px 16px;display:flex;position:fixed;inset:0;overflow-y:auto}.modal-box{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-xl);overscroll-behavior:contain;width:100%;max-width:560px;max-height:min(90vh,100dvh - 48px);margin:auto;padding:28px;animation:.18s cubic-bezier(.16,1,.3,1) modalPop;position:relative;overflow-y:auto;box-shadow:0 25px 50px -12px #00000059}.modal-box::-webkit-scrollbar{width:6px}.modal-box::-webkit-scrollbar-track{background:0 0}.modal-box::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}.modal-box::-webkit-scrollbar-thumb:hover{background:var(--text-dim)}@keyframes modalPop{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}.webphone-frame{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-xl);width:100%;max-width:440px;box-shadow:var(--card-shadow-hover);flex-direction:column;margin:0 auto;display:flex;overflow:hidden}.phone-screen{background:var(--dial-screen-bg);border-bottom:1px solid var(--border);flex-direction:column;justify-content:center;align-items:center;min-height:155px;padding:24px;transition:background-color .25s;display:flex;position:relative}.call-state-pill{letter-spacing:.06em;text-transform:uppercase;border-radius:999px;align-items:center;gap:8px;margin-bottom:12px;padding:4px 14px;font-size:11px;font-weight:800;display:inline-flex}.state-idle{background:var(--primary-light);color:var(--primary);border:1px solid #4f46e54d}.state-dialing{background:var(--warning-light);color:#d97706;border:1px solid #f59e0b4d;animation:1.2s ease-in-out infinite pulseAmber}.state-ringing{background:var(--warning-light);color:#d97706;border:1px solid #d97706;animation:.4s ease-in-out infinite ringShake}.state-connected{background:var(--success-light);color:#059669;border:1px solid #10b98166}.state-hold{color:#d97706;background:#d9770626;border:1px solid #d977064d}@keyframes pulseAmber{0%,to{opacity:1}50%{opacity:.55}}@keyframes ringShake{0%{transform:rotate(0)}25%{transform:rotate(2deg)}75%{transform:rotate(-2deg)}to{transform:rotate(0)}}.phone-digits-display{font-family:var(--font-mono);color:var(--text-main);letter-spacing:.06em;text-overflow:ellipsis;white-space:nowrap;justify-content:center;align-items:center;width:100%;min-height:42px;font-size:32px;font-weight:800;display:flex;overflow:hidden}.call-timer{font-family:var(--font-mono);color:#059669;margin-top:4px;font-size:17px;font-weight:800}.dialpad-grid{grid-template-columns:repeat(3,1fr);gap:12px;padding:24px;display:grid}.dial-key{background:var(--dial-key-bg);border:1px solid var(--border);border-radius:var(--radius-lg);cursor:pointer;-webkit-user-select:none;user-select:none;height:64px;color:var(--text-main);flex-direction:column;justify-content:center;align-items:center;transition:transform .1s,background-color .1s,border-color .1s,box-shadow .1s;display:flex;box-shadow:0 1px 2px #0000000d}.dial-key:hover{background:var(--dial-key-hover);border-color:var(--primary);transform:translateY(-1px);box-shadow:0 3px 6px #00000014}.dial-key:active{background:var(--primary);color:#fff;transform:scale(.96)}.dial-key .num{font-size:23px;font-weight:700;font-family:var(--font-mono);line-height:1}.dial-key .letters{color:var(--text-dim);letter-spacing:.1em;margin-top:3px;font-size:10px;font-weight:700}.dial-key:active .letters{color:#ffffffd9}.call-controls-row{grid-template-columns:repeat(4,1fr);gap:10px;padding:0 24px 16px;display:grid}.ctrl-btn{border-radius:var(--radius-md);background:var(--bg-card);border:1px solid var(--border);height:50px;color:var(--text-muted);cursor:pointer;flex-direction:column;justify-content:center;align-items:center;gap:3px;font-size:11px;font-weight:600;transition:all .15s;display:flex}.ctrl-btn:hover{background:var(--bg-card-hover);color:var(--text-main);border-color:var(--border-focus);transform:translateY(-1px)}.ctrl-btn.active{background:var(--primary-light);border-color:var(--primary);color:var(--primary);font-weight:700}.dial-action-row{gap:12px;padding:0 24px 24px;display:flex}.vu-meter-container{background:var(--bg-card);border:1px solid var(--border);border-radius:999px;width:100%;height:6px;margin-top:8px;overflow:hidden}.vu-meter-level{background:linear-gradient(90deg,#10b981,#f59e0b,#ef4444);border-radius:999px;width:0%;height:100%;transition:width 80ms ease-out}.login-page-root{flex-direction:column;align-items:center;width:100%;min-height:100vh;font-family:inherit;transition:background-color .3s;display:flex;position:relative;overflow-x:hidden}.login-page-root.theme-light{background-color:#f8fafc;background-image:radial-gradient(circle at 15% 15%,#6366f112 0%,#0000 45%),radial-gradient(circle at 85% 85%,#0ea5e90f 0%,#0000 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#f59e0b}.softphone-pill-sub{color:#475569;font-size:11px;font-weight:500}.softphone-chevron{color:#64748b;opacity:.85;margin-left:4px;transition:transform .2s,color .2s}.softphone-pill:hover .softphone-chevron{color:#4f46e5;opacity:1}.softphone-card{-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);color:#0f172a;background:#fff;border:1.5px solid #e2e8f0;border-radius:16px;width:320px;animation:.2s cubic-bezier(.16,1,.3,1) softphoneFadeIn;overflow:hidden;box-shadow:0 20px 45px #0f172a29,0 0 0 1px #4f46e514}@keyframes softphoneFadeIn{0%{opacity:0;transform:translateY(12px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}.softphone-header{color:#0f172a;background:#f8fafc;border-bottom:1px solid #e2e8f0;justify-content:space-between;align-items:center;padding:12px 14px;display:flex}.softphone-header-icon{color:#4f46e5;background:#eef2ff;border-radius:8px;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.softphone-close-btn{color:#64748b;cursor:pointer;background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;padding:4px;transition:all .15s;display:flex}.softphone-close-btn:hover{color:#0f172a;background:#e2e8f0}.softphone-active-call{text-align:center;flex-direction:column;align-items:center;padding:20px 16px;display:flex}.softphone-call-avatar{color:#fff;background:linear-gradient(135deg,#10b981,#059669);border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;margin-bottom:12px;display:flex;box-shadow:0 0 20px #10b98166}.softphone-timer{color:#1e293b;background:#f1f5f9;border:1px solid #e2e8f0;border-radius:6px;margin-top:6px;padding:3px 10px;font-family:JetBrains Mono,monospace,ui-monospace;font-size:14px;font-weight:700}.softphone-idle-body{padding:14px}.softphone-dial-input-wrap{align-items:center;display:flex;position:relative}.softphone-dial-input{color:#0f172a;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;outline:none;width:100%;padding:8px 30px 8px 10px;font-size:13px;transition:border-color .15s,box-shadow .15s}.softphone-dial-input:focus{background:#fff;border-color:#4f46e5;box-shadow:0 0 0 3px #4f46e526}.softphone-clear-btn{color:#94a3b8;cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;padding:2px;display:flex;position:absolute;right:8px}.softphone-clear-btn:hover{color:#0f172a}.softphone-tip-box{color:#64748b;background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;margin-top:12px;padding:8px 10px;font-size:11px;line-height:1.5}[data-theme=dark] .softphone-pill{background:#0f172af0;border-color:#ffffff29;box-shadow:0 10px 28px #00000080,0 0 0 1px #6366f140}[data-theme=dark] .softphone-pill:hover{border-color:#6366f199;box-shadow:0 14px 34px #000000a6,0 0 0 3px #6366f140}[data-theme=dark] .softphone-pill-title{color:#f8fafc}[data-theme=dark] .softphone-pill-sub,[data-theme=dark] .softphone-chevron{color:#94a3b8}[data-theme=dark] .softphone-pill:hover .softphone-chevron{color:#818cf8}[data-theme=dark] .softphone-card{color:#f8fafc;background:#121826fa;border-color:#ffffff24;box-shadow:0 20px 45px #000000a6,0 0 0 1px #6366f133}[data-theme=dark] .softphone-header{color:#f8fafc;background:#ffffff0a;border-bottom-color:#ffffff14}[data-theme=dark] .softphone-header-icon{color:#818cf8;background:#6366f133}[data-theme=dark] .softphone-close-btn{color:#94a3b8}[data-theme=dark] .softphone-close-btn:hover{color:#f8fafc;background:#ffffff1a}[data-theme=dark] .softphone-timer{color:#cbd5e1;background:#ffffff0f;border-color:#ffffff1a}[data-theme=dark] .softphone-dial-input{color:#f8fafc;background:#00000059;border-color:#ffffff1f}[data-theme=dark] .softphone-dial-input:focus{background:#00000073;border-color:#6366f1;box-shadow:0 0 0 3px #6366f140}[data-theme=dark] .softphone-clear-btn{color:#94a3b8}[data-theme=dark] .softphone-clear-btn:hover{color:#f8fafc}[data-theme=dark] .softphone-tip-box{color:#94a3b8;background:#ffffff0a;border-color:#ffffff14}.subtab-pill{cursor:pointer;border:1px solid var(--border-color,#e2e8f0);background:var(--bg-card,#fff);color:var(--text-muted,#64748b);border-radius:9999px;align-items:center;gap:7px;padding:7px 14px;font-size:12.5px;font-weight:600;transition:all .15s;display:inline-flex}.subtab-pill:hover{background:var(--bg-card-hover,#f8fafc);color:var(--text-main,#0f172a)}.subtab-pill.active{color:#fff;background:#4f46e5;border-color:#4f46e5;box-shadow:0 4px 12px #4f46e547}[data-theme=dark] .subtab-pill{color:#94a3b8;background:#0f172a;border-color:#ffffff1a}[data-theme=dark] .subtab-pill:hover{color:#f8fafc;background:#1e293b}[data-theme=dark] .subtab-pill.active{color:#fff;background:#4f46e5;border-color:#4f46e5}.widget-model-grid{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.widget-model-card{border:1.5px solid var(--border-color,#e2e8f0);cursor:pointer;background:var(--bg-card,#fff);text-align:center;border-radius:12px;flex-direction:column;justify-content:center;align-items:center;padding:14px 10px 12px;transition:all .18s cubic-bezier(.4,0,.2,1);display:flex;position:relative}.widget-model-card:hover{border-color:#94a3b8;transform:translateY(-1px)}.widget-model-card.active-one-click{box-shadow:0 4px 14px #0ea5e91f;background:#f0f9ff!important;border-color:#38bdf8!important}.widget-model-card.active-panic{box-shadow:0 4px 14px #ef44441f;background:#fef2f2!important;border-color:#ef4444!important}.widget-model-card.active-crm{box-shadow:0 4px 14px #0ea5e91f;background:#f0f9ff!important;border-color:#0ea5e9!important}[data-theme=dark] 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.widget-box-purple{background:#6366f114;border-color:#6366f140}.sdk-modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:9999;background:#000000a6;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.sdk-modal-card{color:#f8fafc;background:#0f172a;border:1px solid #ffffff26;border-radius:14px;width:100%;max-width:680px;animation:.2s modalFadeIn;overflow:hidden;box-shadow:0 20px 45px #000000b3}@keyframes modalFadeIn{0%{opacity:0;transform:scale(.97)}to{opacity:1;transform:scale(1)}}@media (height>=800px) and (width>=1200px){.dashboard-content-body{padding:14px 20px 16px}}.trend-chart-svg{width:100%;height:auto;max-height:230px;overflow:visible}.agent-rank-row{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:10px;justify-content:space-between;align-items:center;gap:10px;padding:8px 12px;transition:all .2s 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